Azulejo fine mexican cuisine

368 E Main St, Smithtown, NY 11787, USA

About Azulejo fine mexican cuisine

4.5 / 5 from reviews
Azulejo fine mexican cuisine

Our Address
368 E Main St, Smithtown, NY 11787, USA

Just Me
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February 23, 2021

Been contemplating whether to post this review or not, and after giving it some serious thought I decided it was time the restaurant owners should know how rude service has turned away some very loyal patrons. To say we've been to this restaurant DOZENS of times is an understatement. So much that they even know us by first name but even though the food always seems to be delicious and their margaritas absolutely amazing, the last few times we went the service has been sadly horrible. We had silverware thrown at the table when given menus, we had to ask three times for waiter to come to take our order, and somehow the check is brought quickly, so quick that it was given before we asked to look at desert menu but since we love the place so much and because we are aware that restaurants are struggling a great deal during these times we didn't say anything until a couple of weeks ago when it was just the last straw. We were a party of 3, and were sat right away. We proceeded to order our usual pitcher of margarita, and side table made guacamole. We asked a little time before we ordered our entrees. Everything went great, entrees were ordered and came out in a decent amount of time. Food was great as always. The rest of the party had not yet finished their entrees when the very same waiter (more like bus boy) that coincidentally had thrown silverware on the table one other time before today, came a threw the desert menu which landed on my plate which I was contemplating taking home as leftovers. Once again I laughed it off and told them to take away the plates (forgetting the idea of bringing home any leftovers at this point). We wanted to finish our margaritas before ordering coffee and desert, so we did. We ordered our coffee and a desert that we split. As soon as I was done, I got up and headed to the restroom while the rest settled the account, mind you we are aware that there is a 10pm restaurant curfew (it was 9:40pm). When I get back to the table to grab my jacket , I find that one of our guests was arguing back and forth with the same waiter that had thrown the menu at the table. It appears that said bus boy came to table banging on it and saying in loud voice that we had to leave now. Meanwhile there were 3 other tables with guests still sitting down probably settling their accounts as well. We told him that was no way to ask us to leave especially when it was obvious we were getting ready to leave, not only that but we are (were) long time loyal patrons. Our actual waiter came and appeared at first to try to calm things down and when we told him this was not the first time that individual had given us bad service, he took his side and continued to as us to leave. NO APOLOGY, NOTHING... Needless to say we will not be going back there again. We are very sad because truth be told the food and drinks are great, but the bad service is enough not to return.

Tiesha Whitson
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February 14, 2021

Authentic Mexican cuisine and atmosphere. Friendly service. Dinner, drinks and desserts were so delicious! Will definitely be back!

Janice King
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January 24, 2021

Love this place! The staff is always super friendly and the food is delicious! One of our favorite places to go!

breidy valerio
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January 04, 2021

Amazing food very nice staff. Everything is just perfect for a date night with you boo!!

Jennifer Riedman
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January 06, 2021

Friendly service good food. Really enjoyed our meal and drinks.

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